Answers to questions
This page contains answers to the most frequently asked questions from our clients.
QUESTIONS ABOUT BOTTLES
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What material are made of the bottle?
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How long a bottle can be used?
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How prepared bottles before bottling water?
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What is the difference between bottles with handles and bottles without handles?
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We‘ve got a not full bottle, why?
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What is film and why is it necessary?
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Why do covers have different colors?
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How to remove the cover?
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The sizes of the bottle
QUESTIONS ABOUT WATER
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What is pH?
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What kind of water do you have?
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Tell us about the water purification system? What kind of filters are used for cleaning?
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What are the distinguishes between the regular, iodine or fluorine water?
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Do you have distilled water?
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What is useful iodine and fluorine water for?
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What are the contraindications for iodine and fluorine water?
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What is your water differs for ...?
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Where is your production situated?
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How long does the water storage?
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What is the depth of the well?
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What is back osmosis?
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What you do conserve water with?
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What is the composition of water? Mineralization?
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Where do you get minerals? In what form?
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Can children, pregnant women, people with certain diseases drink this water?
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Can your driver collect water in a pump room?
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What organizations check the quality of your water?
QUESTIONS ON EQUIPMENT
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What is the difference between the carbonated cooler and non-carbonated one?
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What is pump?
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What is the dispenser?
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What is the difference between the pump and dispenser (advantages and disadvantages of each type)?
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What is the difference between mini-cooler and the standard one?
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How much energy consumes cooler?
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What is the temperature of heating and cooling of cooler?
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How much water is in the tanks of hot and cold water?
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Do I need to turn off the cooler at night, on weekends, on vacation?
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How we do the sanitation?
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What detergents do you use to wash equipment?
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Does cooler clean water?
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Does cooler boil the water?
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We are not satisfied with the heating water temperature in the cooler, what to do?
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How long does work the gas-cylinder?
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How many people can drink tea, coffee at the same time?
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How much cooler must be to provide hot water at the same time a group of people?
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What are the sizes of the cooler?
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Is it possible to transport the cooler by yourself?
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How to know that carbon dioxide is out?
QUESTIONS ABOUT SITE
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Авторизация, список адресов и история заказов постоянно исчезают. Приходится все время авторизовываться заново.
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Зачем нужно авторизоваться?
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Что будет, если я не авторизуюсь?
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Как авторизоваться на сайте?
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Мне не пришла СМС с паролем для авторизации. Что делать?
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Заказ отправился, но стоимость заказа не показывается. Почему?
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Я оплатил доставку карточкой, но оплата не видна. Почему?
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Есть ли у вас мобильное приложение, и где его найти?
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Как очистить мой смартфон от этого приложения и удалить с него информацию о моих заказах?
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